Nursing Handoff Communications
- Expiration Date
- Mar 09, 2029
- Media Format
- Interactive
- MOC Approved
- No
- Activity Type
- Online
- Est. Duration
- 1 hour
- Credits
-
CNE: 1.25
$185
Target Audience
Nurses in all healthcare delivery organizations, both large and small practice settings, with an emphasis on acute care providers. Other interested healthcare practitioners are welcome to participate.
- Quality Improvement
Description
Nurses perform multiple handoffs each day and must be able to communicate patient history, status, treatment, and discharge plans to ensure patient safety and continuity of care. Professional organizations and experts advocate standardized handoff formats to ensure safe and smooth transitions from setting to setting or between shifts. This activity reviews a case study, nursing literature, strategies to improve handoffs, and professional guidelines from the standpoint of risk management and patient safety.
Learning Outcomes/Objectives
Learning Outcome: Upon completion, participants should be able to
- Greater than 50% of learners completing the post activity assessment will self-report that they know why handoff communications are important, and are using, have adapted, or participated in the development of a standardized format for patient handoffs in their practice area to enhance patient safety and reduce the risk of litigation.
Copyright Information
Copyright © 2017-2026
CNE Information
LAMMICO/Medical Interactive designates this enduring material for 1.25 contact hour(s). LAMMICO/Medical Interactive is accredited with distinction as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.
Learning Assessment
There will be a post test for this activity with a minimum performance requirement of 8 out of 10 correct answers.
Method and Medium
To obtain CNE credit, view the entire online presentation, complete the evaluation and post test and print your certificate online.
Analyzing decades of medical malpractice claim data has led the MI faculty to narrow our focus to pinpoint the most important roots of patient safety issues across a host of medical specialties. When we boil down our collection of risk management education topics, these key concepts most keenly respond to the roots of patient safety issues:
Cognition
Error in the mental action or process of learning can lead to adverse events stemming from inaccurate or incomplete thinking, perceiving, experiencing, recognizing, remembering and judging. Courses marked with this designation indicate that information presented within that specific education activity will illuminate actionable ways to improve analysis and synthesis of information, diagnosis and clinical decision making.
Communication
Misunderstandings can lead to adverse events arising from errors in written, verbal and non-verbal information exchange. Courses marked with this designation indicate that concepts presented within that specific education activity will feature actionable ways to improve mutual understanding between healthcare providers and/or between medical professionals and their patients.
Performance
Reactive behavior resulting in inaccuracy, incompletion, expensive and untimely tasks can lead to adverse events arising from poor execution of an action and/or fulfillment of a request. Courses marked with this designation indicate that the specific education activity will present realistic ways to apply learning, implement changes in a medical practice, improve competencies, critically assess performance, and utilize and incorporate evidence-based best practices.
Professionalism
Breach of competency standards and ethical values can result in adverse events stemming from a misunderstanding of professional expectations. Courses marked with this designation indicate that the education activity will clarify professional expectations in an effort to improve advocacy and participation, provider wellness, ethical decisions, cultural competence, professional organization participation, and adherence to patient care guidelines.
System
System errors in medicine primarily consist of interrelated and interdependent components that habitually influence one another, and can often result in adverse consequences. Courses marked with this designation indicate that the education activity will present ways to address legal and regulatory issues, coordination of care and teamwork, electronic health record IT issues, policies and procedures, cost and risk benefits, and quality improvement activities.
Disclosure Policy
LAMMICO/Medical Interactive requires planners, speakers, faculty and all those who influence the content of a CNE activity to disclose any financial relationships they have with ineligible companies that are relevant to the activity. The disclosures shall be reviewed for any conflict of interest and subject to a mechanism for resolution of conflict of interest. A disclosure statement of relevant financial relationships will be made to the audience prior to the activity.
Disclosure Statement
The authors, editors, reviewers and planning committee members for this activity have no relevant financial relationships to disclose with ineligible companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.
Author(s)
Marion T. Deming, RN, MSN - Read Bio
Editor(s)
Cathy L. Jones, MSN, NPD-BC, RNC-OB, C-EFM, C-ONQS - Read Bio
Managing Editor(s)
Dawer Azizi, MHA, BSN, RN, CPHRM, LAMMICO Director of Risk Management
Sharon Cusanza, MSN, RN, NEA-BC, LAMMICO Senior Risk Management Education Specialist
Accredited Provider Program Director
Sharon Cusanza, MSN, RN, NEA-BC, LAMMICO Senior Risk Management Education Specialist
Content Advisors/Planning Committee Members
Kenneth E. Brown, MD, MBA
Stephen T. Jones, MD
Pamela J. Parsons, MD
Karl N. Hanson, MD, FAAFP
Emily R. Hobson, MD,
Karen M. Pettit, RNP, CPHQ
Dawer Azizi, MHA, BSN, RN, CPHRM, LAMMICO Vice President of Risk Management
Geri Cook, RHIA, CPHRM, LAMMICO Risk Management Manager
Sharon Cusanza, MSN, RN, NEA-BC, CHCP, LAMMICO Senior Risk Management Education Specialist
Amanda Martin-Sanchez, MEd, BSN, RN, CNOR, LAMMICO CME/CNE Educator
Emily Jones, MHA, BSN, RN, NFA, Senior Long Term Care Facility Specialist
Nicki Caskey, RN, CE Specialist
Karen Tong, Patient Representative and LAMMICO Communication Strategist
Joseph T. D. Tran, Associate General Counsel
Royceann Fugler, MHA, BSN, RN, CCDS, Hospital Risk Management Specialist
Electronic Hardware and Software Requirements
To view our online presentations, your computer must meet the requirements below:
Hardware: Participants must have a personal computer with internet connection and speakers or an iOS or Android phone.
Operating System
Windows or Mac OS for desktop computers.
iOS or Android for mobile devices
Browser (Internet Explorer is NOT recommended as a browser for any MI courses since it is no longer supported by Microsoft)
Firefox 55 or above
Chrome 60 or above
Safari 11 or above
Microsoft Edge
Bandwidth
High Speed or DSL
Web Master Contact Information
For assistance, contact Shea Ivey at (866) 398-1038 or help@medicalinteractive.com